Every piece of your personal information is stored with the highest level of security at 1xbetindia. Read this privacy policy to learn what data we collect, why we collect it, and how we keep it safe.
To protect your personal information at 1xbetindia, we adhere to the highest industry standards.
Every transaction and piece of personal information you share is protected by bank-grade 256-bit SSL encryption — completely inaccessible to outside parties.
1xbetindia never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.
You can view, correct, or request deletion of your stored data at any time. Your information belongs to you.
Your data is stored in internationally certified secure data centers, monitored 24/7 and subject to regular security audits.
We follow GDPR principles and maintain the highest international standards for data protection. Your information is always handled within a proper legal framework.
In the event of a security incident, we notify affected users within 72 hours and work promptly to resolve the issue.
This privacy policy applies to all users of 1xbetindia's services. By using our services, you are considered to have consented to this policy.
Welcome to 1xbetindia. We understand how valuable your personal information is to you. This privacy policy is designed to give you a clear picture of what data 1xbetindia collects about you, why we collect it, and how it is used and kept secure.
This policy applies to the 1xbetindia website, mobile app, live chat support, and all our digital services. It takes effect from the moment you create an account, place a bet, or use any of our services.
1xbetindia believes privacy is a fundamental right. We collect only the data we need and keep it properly protected. If you have any questions about our privacy policy, feel free to reach us at any time support@1xbetindia.betto get in touch.
1xbetindia only collects information that is strictly necessary to provide its services. We never gather unnecessary or excessive data.
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity information | Name, date of birth, nationality | KYC verification & age confirmation |
| Contact Information | Email, phone number | Account Communication & Support |
| ID Document | NID, Passport Copy | Legal identity verification |
| Financial information | BKash/Nagad number, bank details | Payment Processing |
| Transaction history | Deposits, withdrawals, betting records | Account Management & AML |
| Technical information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Login time, pages visited, clicks | Service Improvement & Personalization |
In addition to the information you voluntarily provide during registration, our system automatically collects certain technical data — such as your device's IP address, browser type, and access time. This is primarily used to ensure security and detect attempts to create multiple accounts.
1xbetindia uses the information it collects for the purposes outlined below. Each use has a specific legal basis.
If you no longer wish to receive promotional emails, click the "Unsubscribe" link at the bottom of any email or write to us at support@1xbetindia.bet.
1xbetindia never sells or rents your personal information. In certain circumstances, limited data may be shared with trusted parties.
All third parties with whom we share data are bound by strict data protection agreements. They may only use the information for specified purposes and are not permitted to share it further.
Your data is never sold to any advertising company or data broker. This is our unconditional commitment.
1xbetindia uses multiple layers of security to protect your data. Our security team monitors systems around the clock, 24 hours a day.
In the event of a security breach, we notify affected users by email within 72 hours and immediately begin working to resolve the issue. If you notice any unusual activity on your account, contact us right away at support@1xbetindia.bet.
Cookies and similar technologies are used on the 1xbetindia website and app. Cookies are small text files stored in your browser that help enhance your experience.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly.
1xbetindia believes every user has complete ownership over their own data. We uphold the following rights:
To exercise these rights support@1xbetindia.betto send us an email. We typically respond within 30 days. In some cases, complete data deletion may not be possible due to legal obligations — we will explain the reason if that applies.
KYC and financial transaction records are legally required to be retained for a minimum of 5 years — even after an account is closed.
1xbetindia does not retain data beyond what is necessary. Each category of data has a defined retention period:
| Data Type | Retention period |
|---|---|
| Account Information (Active Accounts) | For as long as the account remains active |
| KYC documents | 5 years after account closure |
| Financial transaction records | 5 years after account closure |
| Betting history | 3 years after account closure |
| Customer Support Conversations | 2 years after last contact |
| Technical Logs (IP, Session) | 90 Days |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or fully anonymized. This process is automated and verified through regular audits.
1xbetindia works with a number of trusted third-party service providers to operate the platform. These providers are contractually required to comply with our strict privacy standards.
When you visit any website outside our platform, that site's privacy policy will apply. 1xbetindia is not responsible for the privacy practices of third-party sites.
1xbetindia strictly prohibits all services for users under 18. We do not knowingly collect any information from minors.
Age verification is mandatory at registration. If a user is found to be under 18 years of age, the following will apply immediately:
If you believe a minor is using our platform, please support@1xbetindia.betto let us know. We will investigate the matter on a priority basis.
1xbetindia may update this privacy policy from time to time — due to new legal requirements, service changes, or security improvements.
Previous versions are retained on our end. You can request an earlier version at any time by emailing support@1xbetindia.bet.
For any questions, requests, or complaints regarding our privacy policy, please reach out to our dedicated team:
Our customer support team is always ready to assist you in Bengali. Your privacy matters deeply to us — and we take every request seriously.
If you are not satisfied with our response, you have the right to file a complaint with the data protection authority in your country at any time. This is your legal right.
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